Policies and Key Documents

• Privacy Policy
• VET Student Enrolment Privacy Notice
• Fees, charges and refunds policy
• Grievances, complaints & appeals policy
• List of Providers for Brokering Services
• No Smoking Policy
• Student Attendance Policy
• Student Handbook
• Student RPL & CT Policy
• Student Support & Welfare Policy
• Fair Treatment and Equal Opportunity Policy
• Student Assessment Submission Policy
• Student USI Policy
• Consumer Protection Policy
• Student Plagiarism and Cheating Policy
• Cancellation, Withdrawals and Deferrals Policy
• Entry Procedure
• Employer Handbook
• Language, Literacy and Numeracy Policy
• Vulnerable persons (including child safe) Policy
• Child Safety & Wellbeing Policy
• Skills First Quality Charter
• Determining Course Suitability

Online Learning

• Online Standards
• Learning Management System (LMS) user guide
• LMS Live Lecture & Attendance Instructions

Builders Academy Australia

• Audit Summary
• 2021 Quality Indicators

Vet Student Loans

• CPC50220 Diploma of Building and Construction (Building) 2023 Schedule of Fees
• VSL Information Booklet
• CPC50220 Diploma of Building and Construction (Building) 2023 Academic Calendar Census Days
• Grievances, Complaints and Appeals Policy
• Cancellation, Withdrawals and Deferrals Policy
• Fair Treatment and Equal Opportunity Policy
• Language, Literacy and Numeracy Policy
• VSL Statement of Tuition Protection Service (TPS)
• VSL Re-crediting a FEE HELP balance and Review of Decision Procedure

INTERNATIONAL POLICIES & PRODCEDURES

View our International Policies & Procedures here.